Last updated: June 24, 2024
1. General Introduction
Welcome to the Tal Kahlon website (hereinafter: "the Business", "we", "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy (hereinafter: "the Policy") describes how we collect, use, store and disclose personal information collected from users of the website (hereinafter: "the Website") and those who contact us through our digital communication channels, including WhatsApp and contact forms.
Your use of the website, including browsing, leaving details in forms or contacting us in any other way, constitutes your express consent to the terms of this policy and the collection and processing of your personal information as detailed therein. If you do not agree to these terms, please refrain from using the website and providing personal information.
2. What information do we collect?
We collect various types of information in order to provide and improve our services:
Information provided by you directly:
Identification and contact information: When you fill out a contact form on the site or contact us via WhatsApp, we may collect information such as your full name, phone number, email address, and the content of your inquiry.
Service-related information: As part of your inquiry, you may provide us with relevant information for the purpose of coordinating a fitting or dress design appointment, such as the type of event, due date, and other details relevant to the order.
Files and content: If you choose to attach files (such as inspiration photos or sketches) to your inquiry, we will collect and store these files for the purpose of providing the service.
Information collected automatically (technical information):
Browsing data and logs: When you use the site, our servers automatically collect information that your browser sends. This information may include your IP address, browser type and operating system, The pages you visited on the site, access times and dates, the source of the referral that led you to the site and other technical information.
Cookies and similar technologies: We use "cookies" and similar tracking technologies to collect information about how you use the site, improve your browsing experience and tailor content and advertisements for you. Further details on this subject are provided in the "Cookies and Tracking Technologies" section.
3. Purposes of using information
The information we collect is used by us for the following purposes:
For the purpose of providing our services: to contact you, answer your inquiries, arrange measurement appointments in the studio, provide quotes, and manage the entire process of designing, sewing and personalizing wedding or evening dresses.
For the purpose of operating and improving the site: to monitor and analyze the use of the site, diagnose technical problems, improve the performance of the site, the content displayed on it and the general user experience.
For the purpose of marketing and advertising: Subject to your consent and in accordance with the provisions of the law, we may send You receive marketing mailings, updates on new collections or promotions via email or WhatsApp. We also use technical information to present you with targeted and personalized advertising (Remarketing) on platforms such as Facebook, Instagram and Google.
For information security and legal protection purposes: to prevent fraud and misuse of the site and our services, as well as to protect our legal rights and comply with regulatory and legal requirements.
4. Legal basis for processing information
Our processing of personal information is based on the following legal grounds, in accordance with the Privacy Protection Law, 5741-1981:
Consent: When you have given your explicit consent to the processing of the information, for example, for the purpose of receiving marketing mailings or using non-essential cookies.
Performance of a contract: When the processing of the information is necessary for the provision of a service you have requested, such as responding to your inquiry and scheduling an appointment.
Legitimate interest: When we have a legitimate interest in processing the information (for example, for the purpose of securing the website, analyzing usage and improving the service), provided that this interest does not outweigh your rights and freedoms.
Legal obligation: When we are required to process the information to comply with a legal obligation imposed on us.
5. Sharing information with third parties
We do not sell, rent or trade your personal information. However, we may share the information with third parties in the following cases:
Service providers: We use With external service providers who assist us in operating our business and website. These providers include, among others, cloud hosting companies, email service providers, customer relationship management (CRM) systems, and data analysis tools. These providers only receive access to the information they need to provide the service and are obligated to keep it confidential and not use it for any other purpose.
Analytics and advertising platforms: We share technical information (which is generally not personally identifiable) with platforms such as Google Analytics and Meta (Facebook and Instagram) for statistical analysis, measuring the effectiveness of advertising campaigns, and displaying personalized ads.
Legal requirement: If required to do so by law, court order, or a request from a competent authority, we will disclose the information as required. We will also disclose information if we believe in good faith that it is necessary to protect our rights, safety, or the safety of others.
6. Cookies and Tracking Technologies
Our website uses "cookies" (small text files stored on your device) and similar technologies. We use cookies for several purposes:
Essential cookies: Necessary for the proper functioning and security of the website.
Functional cookies: Enable us to remember your choices and preferences to improve your user experience.
Performance and analytics cookies: Help us understand how visitors use the website, which pages are popular, and improve the performance of the website. We use tools such as Google Analytics for this purpose.
Advertising cookies: Used to tailor ads and marketing content to your interests, both on and off the website (for example, using Meta Pixel).
You can manage your cookie preferences through your browser settings. Blocking certain cookies may impair your browsing experience and the functioning of some services on the website.
7. Data Security
We take the security of your information very seriously and take reasonable and acceptable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, disclosure or destruction. However, please remember that no system or method of data transmission over the Internet is 100% secure, and therefore we cannot guarantee protection.
Absolute.
8. Data Retention
We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, to provide you with services, to comply with our legal obligations (such as record keeping and tax requirements), to resolve disputes and to enforce our agreements. After that, the information will be deleted or anonymized.
9. Your rights regarding personal information
Under the Privacy Act, you have the following rights:
Right to access information: You may request to access the personal information we hold about you.
Right to rectify information: If you find that the information we hold is incorrect, incomplete or inaccurate, you may request that it be rectified or completed.
Right to request erasure: You may request that your personal information be erased, subject to legal and regulatory restrictions that require us to retain certain information.
Right to object to direct mailing: You may request to be removed from our mailing lists at any time.
To exercise your rights, you can contact us using the contact details provided in the "Contact Us" section below. We will respond to your request within a reasonable period of time and in accordance with the provisions of the law.
10. Privacy of Minors
Our website and services are not intended for use by minors under the age of 18. We do not knowingly collect personally identifiable information from minors. If we become aware that we have collected such information, we will act to delete it immediately.
11. International Data Transfers
Your personal information may be stored and processed on servers located outside the borders of the State of Israel (for example, with cloud storage providers). In such cases, we will ensure that there are appropriate protections for your information, in accordance with the requirements of applicable law.
12. Changes to Privacy Policy
We reserve the right to update and change this policy from time to time to reflect changes to our services or legal requirements. We will post the updated version on the website and indicate the date of the last update at the top of the document. Your continued use of the website after the changes are posted will constitute your agreement to the updated policy.
13. Contact
For any questions, requests or comments regarding this privacy policy, you can contact us in one of the following ways:
Using the contact form on the website.
By phone: 054-9902818
At the studio address: 18 Rival, Tel Aviv
By email: [Relevant email address must be updated for privacy matters]
